Question: Can Negative Feedback Be Left After Refund?

What happens if I leave negative feedback on eBay?

A negative rating lowers a seller’s feedback score by 1 point.

If the sales occurred in the same week we raise your feedback score by a total of 1 point, regardless of the number of positive ratings you received from the seller within the week..

How do I stop a buyer from leaving negative feedback?

Write up a carefully worded returns policy to give buyers a clear incentive to contact you in the event of a problem instead of leaving negative feedback, and then refer to it in your auction description so that your customers don’t miss it.

Will eBay remove unfair negative feedback?

Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.

Why can’t I leave a negative feedback eBay?

Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.

Can a buyer leave feedback on a canceled transaction on Etsy?

Cancellation takes 48 hours, so as long as you submit the cancellation at least 48 hours before the transaction opens up for review, the buyer can’t leave feedback.

Should I leave negative feedback?

Not only will you avoid possible feedback retaliation, but you might stand to get some money out of it as well. As a bidder, you should leave negative feedback only if you paid and never received the item, if the seller misrepresented the item and did not offer a refund, or if the seller defrauded you in some way.

How many negative feedback are you allowed on eBay?

Requesting a Feedback Revision Through eBay A seller can make five such requests annually for every 1,000 ratings received, and the process is straightforward and simple.

Can buyer leave feedback after refund eBay?

Hi, @kdj53. The listing usually dissappears after a return/refund. There is still a way to leave feedback though. If you go to, you can leave feedback for all of your recent purchases.

How do you remove negative feedback on eBay?

If you want to revise some negative or neutral Feedback you left for a seller, you can contact them to ask them to send a Feedback revision request.

How do you respond to negative feedback?

How to Respond to Negative FeedbackStep #1. Address the customer by name.Step #2. Apologize to the customer.Step #3. Sympathize with customer’s problem.Step #4. State you’re solving the problem.Step #5. Offer a gift.Step #6. Ask the customer to change the review.Step #7. Put up with negative reviews.

How can we avoid negative feedback when communicating?

Listen don’t defend. Ask what the person giving you the feedback would consider more effective behavior from you or others involved. Listen don’t defend. Say thank you and acknowledge their perspective (this doesn’t mean you agree, instead it means you are listening).

Can a blocked buyer leave negative feedback?

Answers (5) Yes. The only time a buyer cannot leave feedback at all is if an Unpaid Item case is opened & closed against them OR (this is a new policy) if the buyer requests to cancel a purchase. @stepndogdoo For the most part Blocking a Buyer is good for any future dealings because it eliminates them on that ID …

Why do I have to wait 7 days to leave negative feedback?

If the seller is a power seller then it is an eBay requirement that less than positive feedback cannot be left for seven days. You are to use this time to allow the seller to try and solve your problem. If they do not solve your problem then you are free to leave your feedback after sever full days have elapsed.

How long does negative feedback stay on eBay?

12 monthsIt is permanent, but only counts against you in the feedback percentage for one year. Unless eBay removes it … or the buyer revises it … the negative rating will stay on a seller’s record forever. But it will only affect seller’s feedback percentage for 12 months.

How bad is negative feedback on eBay?

Negative feedback can hurt a seller and can damage their reputation with both potential buyers and eBay. The feedback you have left isn’t very good. Feedback should be a comment on the transaction, not numbers or statements like “Hello from Hawaii”.